Terms And Conditions

# Terms and Conditions for Mishkat Imports LLC

**Last Updated: 14th April, 2025**

Welcome to Mishkat Imports. These Terms and Conditions govern your use of our e-commerce platform and the purchase of products from our website. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

## 1. Definitions

1.1 **"Company"** refers to Mishkat Imports, including its subsidiaries, affiliates, and assigns.

1.2 **"Customer"** refers to any individual or entity that creates an account or purchases products from Mishkat Imports.

1.3 **"Products"** refers to any items offered for sale on the Mishkat Imports website, including but not limited to fashion accessories and imported goods.

1.4 **"Website"** refers to the Mishkat Imports e-commerce platform accessible at mishkatimports.com.

## 2. Acceptance of Terms

By creating an account or purchasing products from Mishkat Imports, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

## 3. Account Creation

3.1 To purchase products from our website, you must create an account by providing accurate and complete information, including but not limited to your name, email address, phone number, and delivery address.

3.2 You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3.3 You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

## 4. Product Information and Availability

4.1 While we strive to provide accurate descriptions and images of our products, we do not warrant that the product descriptions or other content on the website are accurate, complete, reliable, current, or error-free.

4.2 All products are subject to availability. We reserve the right to limit the quantity of products we supply, discontinue any product, or amend product descriptions at any time.

## 5. Payment Methods

5.1 Customers may choose from the following payment methods when purchasing products:
   - Cash on Delivery
   - Bkash
   - Credit/Debit Card
   - PayPal

5.2 By providing payment information, you represent and warrant that you have the legal right to use the payment method you selected.

## 6. Order Acceptance and Cancellation

6.1 All orders are subject to acceptance by Mishkat Imports. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.

6.2 If we cancel an order after payment has been processed, we will issue a full refund to the original payment method.

## 7. Delivery

7.1 Delivery times may vary based on location and availability. We will make reasonable efforts to deliver products within the estimated delivery timeframe.

7.2 Customers are responsible for providing accurate delivery information. Mishkat Imports is not liable for delays or failures in delivery caused by incorrect information provided by the customer.

## 8. User Rights and Responsibilities

8.1 Customers have the right to:
   - Receive products that match the descriptions provided on the website.
   - Request refunds or exchanges in accordance with our return policy.

8.2 Customers are responsible for:
   - Providing accurate and complete information during account creation and product purchase.
   - Complying with all applicable laws and regulations when using our services.

## 9. Limitation of Liability

9.1 To the fullest extent permitted by law, Mishkat Imports shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services or products.

9.2 Our total liability for any claims arising out of or relating to these Terms and Conditions shall not exceed the total amount paid by you for the products purchased.

## 10. Dispute Resolution

10.1 Any disputes arising out of or related to these Terms and Conditions shall be resolved through amicable negotiations between the parties.

10.2 If the dispute cannot be resolved through negotiations, it shall be submitted to the competent courts of Bangladesh.

## 11. Changes to Terms and Conditions

11.1 We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website.

11.2 Your continued use of our services following any changes constitutes your acceptance of the new Terms and Conditions.

## 12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Bangladesh.

## 13. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

**Mishkat Imports**  
Dhaka, Bangladesh  
mishkat.imports@gmail.com
09649061442

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By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Mishkat Imports!