“Mishkat Imports | You Deserve All the Luxuries”

Privacy Policy

Privacy Policy for Mishkat Imports LLC
Effective Date: 14th April, 2025

Mishkat Imports LLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://mishkatimports.com] or engage with our services. It also outlines your rights regarding your personal information under applicable data protection laws, including international standards such as the General Data Protection Regulation (GDPR), which may apply to some of our users.

Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the Site or provide us with your personal information.

1. Information We Collect

We collect information that you provide directly and information that we collect automatically. This may include:

Personal Identification Information: Name, email address, phone number, and shipping/billing address.
Payment Information: Credit/Debit card details, mobile financial service info (e.g., bKash, Nagad).
Delivery Information: Provided addresses for processing and dispatch.
Usage Data: Pages visited, time spent on pages, browser type, IP address, and device info.

2. Purpose of Data Collection

We collect your personal data to:

Process and fulfill orders
Improve our website and customer experience
Personalize your shopping and browsing experience
Provide customer support
Communicate promotions, newsletters, or offers (if opted in)
Manage operations and ensure service continuity

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

Your consent
Performance of a contract
Our legitimate business interests (e.g., improving services)
Compliance with legal obligations

4. Your Rights Under GDPR

If applicable, you have the right to:

Access your personal data
Request correction or deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability

5. Bangladesh Jurisdiction and Local Data Policy

While Bangladesh currently does not have a comprehensive data protection law like GDPR, Mishkat Imports LLC voluntarily adheres to international standards of privacy and transparency. We are committed to:

Using your data lawfully and fairly
Storing data securely within authorized platforms
Never selling your data to third parties

If any future data protection regulations are introduced in Bangladesh, we will comply accordingly and update our policies.

6. Sharing of Information

We may share your data with:

Service Providers: Logistics partners, payment gateways (e.g., SSLCommerz, bKash), and IT support firms who process data on our behalf.
Analytics Providers: Like Google Analytics, for performance tracking and improvement.
Legal Obligations: If required by government, tax, customs, or legal bodies under Bangladeshi or international law.

7. Data Security

We apply reasonable security measures to protect your data from loss, misuse, or unauthorized access. However, as with any digital platform, we cannot guarantee absolute security.

8. Data Retention

We retain data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

9. Changes to This Policy

We may occasionally update this policy. Any changes will be posted here with a revised "Effective Date." We encourage you to review this page regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us:

Email: mishkat.import@gmail.com
Phone: 09649061442
Mailing Address: Mishkat Imports LLC, 3/14, Block-G, Kazi Nazrul Islam Road, Lalmatia, Mohammadpur, Dhaka- 1207

We respect your privacy and are committed to protecting your data in line with ethical business practices and applicable legal requirements.