Frequently Asked Questions
Please read our FAQ before sending us a message.
Think of Mishkat Imports LLC as the engine and The Kat Box as the ride. Mishkat Imports is the parent company that handles the logistics, sourcing, and heavy lifting of bringing global products to Bangladesh. The Kat Box is our signature brand dedicated to curated gifts, elegant bags, and accessories. You’re shopping the brand, backed by the reliability of the company.
We keep it simple.
Inside Dhaka: 60 BDT
Outside Dhaka: 130 BDT
The Sweet Spot: If your order total hits 1000 BDT or more, delivery is on us. Free.
We move fast, but we don’t control the traffic.
Dhaka Metro: Usually within 24–48 hours.
Nationwide: 2–4 business days depending on your location.
Pro tip: Keep your phone on; the delivery hero will call you before dropping by.
We want you to love what you bought, not regret it.
The Golden Rule: Please check your product in front of the delivery man.
If it’s broken, wrong, or just not the vibe you ordered, return it instantly to the rider—no questions asked, no extra charge.
Once the rider leaves, we will still take returns so that you feel safe buying from us. Kindly keep the product just as you received it. Then give us a feedback, we will instantly proceed. You will be refunded the purchase price. No pressure.
100%. We don’t just dropship random stuff; we curate. We import directly (starting with top-tier suppliers in China) to ensure the quality matches the price tag. We focus on “understated elegance”—if it feels cheap or flashy, we don’t stock it.
Whatever works for you. We accept:
Cash on Delivery (COD): Pay when you get the goods.
Mobile Banking: bKash / Nagad / Rocket.
Bank Transfer: Any Bank!
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